Returns & Exchanges
At Altair The Label, we want you to love every piece you purchase. If you are not completely satisfied, we offer returns for store credit or exchanges within 30 days of delivery for all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Credit
Once our warehouse team inspects and approves your return, your store credit or exchange order will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing